About Us

History

With operations starting in Perry County in 1983, we have consistently worked hard to earn our reputation as an active, service-oriented agency. Establishing a new and larger New Bloomfield office in 2000 has allowed us to professionally handle the varying needs of families and business. We serve all of Central Pennsylvania and are very proud of the fact that "We Still Make House Calls".

Mission Statement

Our mission is to provide our clients with the best possible companies, products, and rates, to be available when needed, and to make all of your dealings with our agency as pleasant and helpful as possible. We will strive to do our best to keep your family safe and secure from the unexpected and to protect your business from all insurable risks that may present themselves.

Trusted Choice Pledge of Performance

Our Pledge to You! Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy.

This commitment means we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and emails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, email and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients. Please let us know if we ever fail to meet our commitment so we may take corrective measures.